At Igoe Administrative Services (Igoe), we understand the importance of our name, because we have been relying on it for all of our new business opportunities for over 30 years. We focus on creating lasting business relationships. These relationships are built on trust, realistic expectations, accountability, and most of all, good communication. We encourage open dialogue, candid discussions, and feedback.
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10 Reasons to Use Igoe Administrative Services
Dedicated Account Managers
All of your clients are assigned to their own dedicated and certified Account Manager regardless of their size, type or location - no strings attached!
Communication
Igoe strives to ensure that our clients and their brokers can stay on the pulse of everything going on – from regulatory news to ongoing service enhancements.
Technology
Igoe has an impressive lineup of online products that allow your clients and their employees to manage their services 24/7. What makes our technology so unique is that our online abilities were designed to support the personal service we strive daily to provide, not to replace it.
Quick & Easy Implementation/Renewal
Igoe guarantees a 2 week implementation timeline after all mplementation materials have been completed and reviewed. We also offer an Administrative Service Agreement designed to last for the duration of our business relationship with our clients. As a result, our renewal process is simple and straightforward, saving our clients’ precious time during their busy benefit renewal season.
Happy Clients
We are proud to have maintained a 95% client retention rate. We believe that high client retention is the true testament of our commitment to provide meaningful administrative support to our clients.
Privately Owned & Operated
Our company is privately owned and supported solely by our own capital. That means that every investment we make toward growing our business has been decided by our employee owners based on our clients’ valued feedback. We sincerely care about making each and every client and broker 100% satisfied. You can count on us to provide meaningful administrative support and accountability.
Focused
100% of our focus is on FSA and COBRA administration. 100% of our investment is made in our people and our technologies to support these services.
Superior Service
Igoe has been in business for over 30 years. Built completely on broker and client relationships, Igoe strives to provide the highest level of personal & professional services available.
Simplicity
Igoe offers all-inclusive and fair pricing. Flexible Benefit administration is priced on a per participant basis and includes the Flexible Benefit Benefits Card. COBRA Administration is priced based on each client’s specific service needs and includes Igoe’s support during open enrollment. Best of all - our fees are fixed and guaranteed!
Service Guarantee
Igoe guarantees our services as they are outlined in our Administrative Service Agreement - or they are free.